CANCELLATION POLICY AND CANCELLATION FORM FOR CONSUMERS

“Consumer” within the meaning of this cancellation policy is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity.

RIGHT OF WITHDRAWAL

You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

 

In order to exercise your right of withdrawal, you must inform us (Marion Effing, Mandwerk, Thießower Str .17, 18586 Göhren, email address: email: moin@mandwerk.de, telephone number: 017645774380) by means of a clear statement (e.g. a with letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

 

CONSEQUENCES OF CANCELLATION

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

SAMPLE CANCELLATION FORM

(If you want to cancel the contract, please fill out this form and send it back.)

At

 

Marion Effing

Mandwerk

 

Thießower Str. 17

18586 Göhren

Email: moin@mandwerk.de 

 

I/we (*) hereby revoke the contract concluded by me/us (*).

Purchase of the following goods (*)/provision of the following service (*)

______________________________________________________

______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________

Name of the consumer(s)

_______________________________________________________

Address of the consumer(s)

_______________________________________________________

Signature of the consumer(s) (only for paper notification)

_________________________

Date

(*) Delete what is not applicable